In-home Connected Equipment
APK Group has the necessary capacity, expertise and customer-friendliness to carry out smooth telecommunications home installations at the end customer's premises.
Internet connections
- Installation of modems and FTTH
- Close cooperation with clients
- Always available for technical support
Complete networks
- Installation of each device (wired or wireless) on your own secure network
- Maintenance and performance analysis
- Personal advice and/or assistance with use
TV modem connections
- Installation of digital television
- Reliable partner of the Belgian operators
- Always accessible and ready for any malfunctions
CONNECTIVITY - We connect your customers with the rest of the world
We help you to provide fast internet connections, telephony and telecommunication networks to your customers' homes. Due to the synergy within our large APK Group, we have a broad experience. Besides the connections themselves, we can also facilitate the expansion of home networks, the maintenance of coaxial networks and all kinds of innovative combinations with smart IoT solutions.
AVAILABILITY - Always someone close, just a phone call away
APK Group has extensive experience in home services. Our installers are all customer-friendly and experts in their field. They regularly attend training courses to keep up with the latest developments in the sector.
We always ensure that the most suitable field service engineer is at the door on time and keep your customers well informed about every step in the process through our communication systems. After all, empathic service experiences strengthen customer confidence. We see every contact moment with end users as an opportunity to strengthen customer loyalty.
PERSONAL SERVICE - Every customer and their home is unique to us
Our home connections department is always flexible and works with you and the customer to find a tailor-made solution. Offering personal service is our strength because every home is different. From our guiding principle of customer centricity within our services, we always adapt to the needs of the customer as much as possible.
EFFICIENT SUPPORT - Quick help in case of breakdowns
Our technical service is always available for support questions. In the event of a breakdown, we ensure a smooth intervention thanks to our automated planning software Visual Planning. Because we have a real-time view of where our technicians are, we can coordinate a cost-efficient way of working from a distance.
House connections in the picture
APK Group has highly qualified technicians for house connections. They work with the utmost care and precision. This video shows our telecom colleagues at work installing a TV modem for one of our clients.
"Technicians from all walks of life, in the people's homes
3 strengths of APK Group
1. Total care
APK Group offers a total solution that takes the hassle out of the entire process of connecting homes for the benefit of the client, the residents and other parties involved.
2. Customer friendliness
At APK Group, we listen to our clients and their end customers. Every client deserves the best service.
3. Knowledge and experience
Our extensive knowledge and experience make APK Group the right partner for house connections.
